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Huawei Southern Africa Region Director of Media affairs, Edison Xie

Digital transformation: Challenges and opportunities

August 20, 2020 • Companies, Editors Note, Enterprise Solution, IT Guests, TechnologyComments (0)

by EDISON XIE JOHANNESBURG – THE current social and economic climate, as the world battles the Covid-19 pandemic, has provided serious impetus for digital transformation in business and in society. We will no doubt accelerate along this path, but there will be significant challenges and opportunities along the way. Digital change is incredibly

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Infobip Africa Regional Manager, Douglas van Wyk

OPINION: Are we looking at the Fourth Industrial Revolution (4IR) for the customer communication game?

August 20, 2020 • Cloud Computing, Editors Note, Enterprise Solution, IT Guests, TechnologyComments (0)

by DOUGLAS van WYK JOHANNESBURG – THE Forth Industrial Revolution (4IR) is characterised by an array of technologies that is blurring the lines between the physical, digital, and biological spheres, while also disrupting the way in which businesses

George Thabit Ayad Thomas speaking at the Huawei Cloud Summit Africa 2020

Optimising the Cloud journey

July 29, 2020 • Cloud Computing, Companies, Featured, IT Guests, TechnologyComments (0)

Cloud services are critical for SMEs in the current environment, but they require experienced advisory and a comprehensive offering, writes George Thabit Ayad Thomas, Senior Solutions Manager of HUAWEI CLOUD Africa Region. The COVID-19 pandemic and the

Andrea Tucker is Head of Research and Development Head at e4

OPINION: Why AI is the next best thing for customer experience management?

July 28, 2020 • IT Guests, TechnologyComments (0)

by ANDREA TUCKER JOHANNESBURG – WHILE an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next level to gain competitive advantage. According to Andrea Tucker, Research and Development