Founder and CEO of Click n Pay Investments, Lee Masuka

ICT companies suffer, others see online business boom

April 23, 2020 • Business Intelligence, Companies, Editors Note, Enterprise Solution, Events, Exclusive, Featured, Innovation, News, Software, Technology, Virtual Reality

HARARE, (ItNews Zimbabwe) ADAPT or shutdown!

In these tough economic times and lockdowns due to the Covid-19 outbreak, companies are seeking survival strategies away from their usual sources of income.

While others have adopted virtual offices-working from home-others depend on events to generate income.

Gatherings and events have been banned until further notice and with cases in Zimbabwe reaching 19 on Wednesday of an extension to the 21-day lockdown, the government had since increased this lockdown following the unabating COVID-19.

Amid the doom and gloom, online services provider ClicknPay has not folded their arms and have instead moved away from the literally dead ticketing industry to move to other online services.

“The ticketing industry is dead, but we have the biggest opportunity to offer online services during these hard times,” ClicknPay chief executive Lee Masuka tells IT news Zimbabwe.

Following the cancellation of the Zimbabwe International Trade Fair (ZITF) which was due to start on April 21 and various other events where online ticketing was to be employed, the firm sought other ways to remain in business.

Entertainment events were also called off after the lockdown was announced.

“We offer other online payment solutions like airtime, ZESA recharge coupons, DSTV as well as e-commerce for those that want to buy and sell products. We offer products on and we are looking for retailers who want to get off the shelf platform.

“In a day or two, companies can start loading their products and people shop using ecocash, telecash, visa, master card, one money and Zimswitch. The retailer will then be alerted and can either deliver to the customer or the customer comes to pick the packed items,” Masuka.

Home delivery is the norm around the world now and ClicknPay sees an opportunity to introduce Zimbabweans to this service during this lockdown.

With public transport banned save for Zupco (Zimbabwe United Passenger Company) and government vehicles, fewer and fewer people are going into town and this necessitates the need for home delivery of daily necessities including medication.

The service is not limited to groceries and medication, but also fuel coupons and crowd funding.

“We have introduced online fuel coupons and crowd funding, no more need to use Go Fund Me which is generally reserved for foreign payments. On crowd funding you can donate via WhatsApp, website and trace progress.

“We have Covid-19 fundraisings and the Partson Jaure Medical Fundraising currently going on,” the entrepreneur said.

Masuka said they will continue to be innovative in their quest to navigate the biting Covid-19 effects and survive going into the future.

While ClicknPay is sensing a business boom, ICT services and consumables provider Trickmut Computers’director Patrick Mutesva says the industry is doomed.

“The industry will be very much affected going forward as production is low from the source market China due to the pandemic.

“Low supply and not meeting demand will obviously lead to an increase in prices. Shortages will affect educational quality as most students use laptops and ICT related gadgets for lectures and research. Slow movement of cargo will also affect the supply line of products thereby increasing the shortages,” Mutesva reckons.

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